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Resolution Assist Module Key features include:

  • The availability of an online Resolutions Register;

  • Functionality for the module administrator to define and manage user access as required by the organisation;

  • Functionality for the module administrator to define all the client specific defaults for the module which includes functionality to allow the user to define portfolios.

  • Easy, user friendly update process;

  • Real-time up to date dashboards for each user showing the users overdue actions, actions due today and actions due in the future number of days as defined by the specific user;

  • A 3-Click process for action owners to update the actions assigned to them;

  • Functionality for the users to attach documents to actions as is operationally required;

  • Standard audit trail reporting where all activity on the tool is logged and time stamped.

  • High level of organisational customisation in defining the module setup to meet the organisation’s own business requirements;

  • Automatic generation of notifications and reminders to predefined users;

  • Users with the appropriate level of user access can view their own actions and actions assigned to other users;

  • Users can generate their own customised reports using the report generation functionality which allows for the use of various data filters and data grouping tools;

  • Reporting is generated on screen or exported to excel;

  • Actions are assigned to queries using the SMART principles;

Resolution Assist Module Example Screenshots:

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Overview of the Resolution Assist Module:

Resolutions Assist helps organisation to effectively manage Board / Council Resolutions. Resolutions are captured onto the system and once submitted, an action is automatically e-mailed to the person responsible for executing the resolution. The responsible person updates the status of the resolution electronically as and when required. Reports of all resolutions can be printed prior to Council meetings or viewed electronically during meetings.

The high-level process flow of the Resolutions Assist module is as follows:

  1. The Resolution Source captures the required actions, per defined portfolio, on the online system using the SMART principles. For each Resolution a responsible person and an action owner is identified;

  2. The Action Owner(s) will review the required actions and will update the progress towards completion on the system by updating the action status, the percentage (%) of completion;

  3. The Action Owner(s) will mark the action as complete once the action has been completed. This will update the users personal dashboard;

  4. The Responsible Person(s) / Management team can access the system to provide support and guidance to the Action Owner(s) with the completion of the required actions. Assigned actions can be edited by the Resolution Source as and when operationally required;

  5. The users can generate reports and graphs as required. The information presented is supported by the automated online activity log.

Performance Wheel Wallpaper 2 20200815.p
Performance Wheel Wallpaper 2 20200815.p
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